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Returns

Please review our return policy outlined below then download, print and fill out the returns form available here.

30-Day Returns

Your satisfaction is very important to us! If you've received a product and are unhappy, you are free to return the item to us up to 30-days after the purchase date in original, unopened and unused condition.
Please note:

  • Razors that have been used cannot be returned under any circumstances. Given the potential health risks associated with the use of these types of products, no exceptions can be made.
  • Personal Care Products must be unused / unopened in their original packaging due to hygienic reasons
  • Products with broken tamper seals cannot be returned
  • Merchandise that has been damaged by the buyer does not qualify for a refund.
  • Refused or returned shipments are subject to a return shipment fee
  • If a product is defective, it can only be exchanged for a same product replacement
  • If you change your mind about a product, you will be held responsible for all shipping charges

 

Return Authorization

  • If you received Free Shipping on your order, $4.95 will be deducted from your refund amount.
  • The buyer is responsible for all shipping charges. Returns and exchanges will not receive a refund or reimbursement for shipping charges.
  • If you've lost this form, please include the following information: Order Number, Full Name, Phone Number or Email Address, and Reason for Return
  • Please do not return items COD. We will reject all COD packages

Send all shipments to this address:
RoyalShave
ATTN: Returns
1721 Whittier Ave,
Costa Mesa, CA 92627

 

Defective or Incorrect Products

    If you've received a defective or incorrect item in your shipment, please contact us via email at info@royalshave.com or phone at 1.800.801.0769 and our customer service representatives authorize a return or replacement. You will not be charged shipping charges for any mistakes we make while preparing your shipment.