Returns
Please review our return policy outlined below then download, print and fill out the returns form available here.
30-Day Returns
Your satisfaction is very important to us! If you've received a product and are unhappy, you are free to return the item to us up to 30-days after the purchase date in original, unopened and unused condition.
Please note:
- Razors that have been used cannot be returned under any circumstances. Given the potential health risks associated with the use of these types of products, no exceptions can be made.
- Personal Care Products must be unused / unopened in their original packaging due to hygienic reasons
- Products with broken tamper seals cannot be returned
- Merchandise that has been damaged by the buyer does not qualify for a refund.
- Refused or returned shipments are subject to a return shipment fee
- If a product is defective, it can only be exchanged for a same product replacement
- If you change your mind about a product, you will be held responsible for all shipping charges
Return Authorization
- If you received Free Shipping on your order, $4.95 will be deducted from your refund amount.
- The buyer is responsible for all shipping charges. Returns and exchanges will not receive a refund or reimbursement for shipping charges.
- If you've lost this form, please include the following information: Order Number, Full Name, Phone Number or Email Address, and Reason for Return
- Please do not return items COD. We will reject all COD packages
Send all shipments to this address:
Royal Shave
ATTN: Returns
1721 Whittier Ave,
Costa Mesa, CA 92627
Defective or Incorrect Products
- If you've received a defective or incorrect item in your shipment, please contact us via email at info@royalshave.com or phone at 1.800.801.0769 within 30 days of your purchase and our customer service representatives will authorize a return or replacement. You will not be charged shipping charges for any mistakes we make while preparing your shipment.